PHP easy ticket and help system: Manage help desk ticket submissions
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Innovation award Nominee: 2x | |||||||||||||||||||
This package can be used to manage help desk ticket submissions.
It can manage help desk tickets that are stored in a MySQL database.
The class can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete tickets, send ticket interaction e-mail messages, etc..
Package has been updated as of 11/2/2011 to version 1.1. major changes made and has been tested 100% thanks to all for recent feed back keep it coming.
It can manage help desk tickets that are stored in a MySQL database.
The class can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete tickets, send ticket interaction e-mail messages, etc..
Package has been updated as of 11/2/2011 to version 1.1. major changes made and has been tested 100% thanks to all for recent feed back keep it coming.
| Classes of Lee J | > | PHP easy ticket and help system | > |  Download .zip .tar.gz |
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| Innovation Award |
 February 2009 Number 5 Prize: One license of ScriptCase Enterprise edition |
Most sites need to provide support to their users. This package provides a basic help desk solution that can be used to manage user support requests in PHP. Manuel Lemos |
| User ratings |
| Ratings | Utility | Consistency | Documentation | Examples | Tests | Videos | Overall | Rank |
|---|---|---|---|---|---|---|---|---|
| All time: | Not sure (58%) | Sufficient (66%) | - | Not sure (50%) | - | - | Not sure (40%) | 2998 |
| Month: | Not yet rated by the users | |||||||
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If you know an application of this package, send a message to the author to add a link here.
| Related pages |
| Contact me via my own copy of php ticket system |
| Demo of the system |
| Installation information and screen shots |
| Files |
| File | Role | Description | ||
|---|---|---|---|---|
| data (5 files) |
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| mail_temps (5 files) |
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 adm.php |
Example | admin control page for the ticket system | ||
| index.php |
Appl. | main example class file | ||
| install_lite.php |
Appl. | main installer script for the mysql data base | ||
| license.txt |
Lic. | in class license file | ||
| sql.sql |
Data | sql data base file | ||
| Files |
/ | data |
| File | Role | Description |
|---|---|---|
| class.tickets.php |
Class | main class file |
| dbcon.php |
Data | data base connection file |
 tick.png |
Icon | pass tick |
| ticket.css |
Data | main css styling file |
| x.gif |
Icon | fail icon |
| Files |
/ | mail_temps |
| File | Role | Description |
|---|---|---|
 admin_notify.html |
Data | main admin email template |
| information.html |
Data | main information email template |
| response.html |
Aux. | main response email template |
| vailed_remove.html |
Data | valid_remove email template |
| validation.html |
Data | validation email template |
 Install with Composer - Download all files: phpticket.tar.gz phpticket.zipNOTICE: if you are using a download manager program like 'GetRight', please Login before trying to download this archive.
|
| Files |
| File | Role | Description | ||
|---|---|---|---|---|
| data (5 files) |
||||
| mail_temps (5 files) |
||||
| adm.php |
Example | admin control page for the ticket system | ||
| index.php |
Appl. | main example class file | ||
| install_lite.php |
Appl. | main installer script for the mysql data base | ||
| license.txt |
Lic. | in class license file | ||
| sql.sql |
Data | sql data base file | ||
| Files |
/ | data |
| File | Role | Description |
|---|---|---|
| class.tickets.php |
Class | main class file |
| dbcon.php |
Data | data base connection file |
| tick.png |
Icon | pass tick |
| ticket.css |
Data | main css styling file |
| x.gif |
Icon | fail icon |
| Files |
/ | mail_temps |
| File | Role | Description |
|---|---|---|
| admin_notify.html |
Data | main admin email template |
| information.html |
Data | main information email template |
| response.html |
Aux. | main response email template |
| vailed_remove.html |
Data | valid_remove email template |
| validation.html |
Data | validation email template |
| Install with Composer - Download all files: phpticket.tar.gz phpticket.zip NOTICE: if you are using a download manager program like 'GetRight', please Login before trying to download this archive.
|
